FAQ

0.1% per day

Interest fee is paid to the lender on the Loan Repayment Date as per loan agreement executed between the borrower and the Lender. Even if the customer repays the loan early, interest amount would be applicable for the tenure of the loan amount approved as a fee to close the loan early.

0.1% (plus applicable GST) per day to 1% (plus applicable GST) per day as per the credit profile of the customer. Service Fee will be shared in a block of 10 Days. For example,

i. If loan is paid off on 8th Day of loan tenure, then 10 Days of Service fee plus applicable GST will be charged.

ii. If loan is paid off on 15th Day of loan tenure, then 20 Days of Service fee plus applicable GST will be charged.

iii. If loan is paid off on 29th Day of loan tenure, then 30 Days of Service fee plus applicable GST will be charged.

If the customer is unable to pay the loan for any reason on the due date, the customer will not be assessed any Service Fee past the due date of the loan repayment date as agreed in the loan agreement.

Loan application is decisioned anywhere between 5 minutes to 1 working day depending upon the information shared by the loan applicant.

The approved loan amount is disbursed within 30minutes to 1 business day post the loan agreement has been executed.

Yes, if the existing customer has no open loans with Lendplus India Platform, the customer can re-apply for another loan provided the customer meets all the applicable credit policies at the time of re-application of new loan.

Customers can provide a Driving License, or Voter Id Card as alternative documents for current address proof. If they do not have any of these documents as well then they will not be able to apply for a loan on Lendplus India Platform.

Yes, you can re-apply after 60 days from the time your loan was rejected last.

Yes. Interest fee applicable for the rest of the loan tenure would be charged as a fee towards closing the loan early.

Also, Service Fee will be shared in a block of 10 Days. For example,

i. If the loan is paid off on the 8th Day of loan tenure, then 10 Days of Service fee plus applicable GST will be charged.

ii. If the loan is paid off on the 15th Day of loan tenure, then 20 Days of Service fee plus applicable GST will be charged.

iii. If the loan is paid off on the 29th Day of loan tenure, then 30 Days of Service fee plus applicable GST will be charged.

Delhi, Gurgaon, Faridabad, Noida, Greater Noida, Ghaziabad, Bengaluru, Agra, Ambala, Bareilly, Belgaum, Chandigarh, Chennai, Coimbatore, Davangare, Dharwad, Gorakhpur, Gulbarga, Jaipur, Jhansi, Kanpur, Karnal, Lucknow, Madurai, Mathura, Meerut, Mohali, Mysore, Panchkula, Panipat, Perambalur, Prayagraj, Rohtak, Salem, Sonipat, Varanasi

The Loan Agreement is a legally binding agreement that has to be executed before availing of a Loan. The agreement is an indicator that once a loan is disbursed to you, you have agreed to pay back the entire amount with interest and other charges as indicated in the loan agreement.

Mobile linked with Aadhaar is the mobile number that is updated in your Aadhaar. For verifying your address on Aadhar Card and e-signing the Loan Agreement, UIDAI will send you an OTP on this number.

While applying for the loan, we will request you to update your Bank account details which we will verify. After you e-sign the agreement, the loan amount will be transferred to your verified bank account.

While applying for the loan, we would have setup an auto-debit of your loan repayment amount from your verified bank account. In case you chose to pay off the loan early, you can click on the repayment tab on the Lendplus mobile app or website and make the payment using payment gateway using repayment methods: Debit Card, UPI, or Net banking.

Non-repayment of loan on the due date as per loan agreement will lead to your Credit score getting updated as a defaulter with credit rating entities. This will make it challenging to get access to future loans with other banks or financial institutions. Having a bad credit score could also lead to non-offering of job offers by Private Companies as the practice of checking an individual’s credit score before rolling out an offer is fast getting adopted by many companies. Also, you will be charged a late payment fee for each day you are late on your loan amount as per the below slabs,

You will be given 2 days of grace period post the loan repayment date during which no Late Payment Fee will be charged. Post the grace period is over, a Late payment fee will be charged on a daily basis for a maximum of 30 days post grace period is over. However, at all times Lendplus India platform will work with the customer to engage and assist the customer to ensure the customer repays the applicable loan amount as per the loan agreement executed.

You will be notified using SMS and email once the loan has been successfully closed. Additionally, details can be verified by logging to your credential on Lendplus India Mobile Application.

No. Any given time you can only have one active loan on Lendplus India Platform.

Once the loan agreement has been executed using e-sign, the loan request cannot be cancelled. However, you can repay the loan early paying the applicable Interest Fee, Service Fee, and applicable GST on Service Fee

Verification of your current employment status by validating your official email-id or phone verification from your HR or a reference letter from your office would complete your current employment verification.

Lendplus India Platform is a Digital Lending Platform owned by Aventus Technology India Private Limited. We provide premium financial services for your everyday needs without any complex approval procedures or long waiting times. www.Lendplus.in offers an innovative approach to consumer lending products, allowing us to adapt to your varying needs and serve you with strong business ethics and transparency. Navin Bros Pvt Ltd is the lending partner issuing loans on Lendplus India Platform

Lendplus India Platform offers loan services to customers meeting the below requirements:

i. The customer should be a Citizen of India

ii. Age between 20 to 60 years old

iii. Currently employed or with a steady income

iv. Should have valid e-mail address and a mobile number

v. KYC Documents to validate Authenticity of profile and residence in India

vi. Personal Bank account details and Net Banking details

Additionally, you should have a working webcam and an active internet connection to apply for a loan on Lendplus India website or mobile application.

Basis basic information shared while filling the loan application, KYC documents submitted, credit score, credit history, and the applicable credit policy of the Lending company, loan application underwriting is executed.

Navin Bros Pvt Ltd

Salaried individuals or Self-Employed individuals with steady income verifiable through their bank account(s) is accepted Income category while applying for loan on Lendplus India.

No

Lendplus India does not offer top-up loans

A credit score is a representation of a person’s credit profile, representing the creditworthiness of an individual. Lending institutions like Banks and Non-Banking Financial Companies use Credit Score to underwrite the Loan Application of the customer by determining the potential risk attached to the customer and thereby making an attempt to mitigate bad debt losses

First please confirm that you have the updated version of Mobile App updated. If not please go to Google Playstore and update the Mobile App. Additionally, please also check you have good internet connectivity on your mobile phone (try restarting your mobile phone as well). Also check in your phone settings and enable the mobile phone to upload or take photo if the same has not been done.

You were not eligible for a loan as per our Credit Policy; therefore, your loan would have been rejected. You can reapply for a loan on our platform 60days after your previous request was rejected.

No, legally it is not allowed to make any changes to the loan terms once the loan agreement has been executed and funds have been transferred to customer’s bank account.

For Salaried customers, Bank account indicating proof of salary for the last 3 months at the time of applying for the loan should be shared. For Self-employed customers, bank statement indicating proof of income with cumulative transaction value each month for last 3 months is minimum at INR 15,000 each should be shared.

You can login to the extract your bank statement on the link on Lendplus mobile app powered by FINBIT. You can upload the below options using the upload link on Lendplus Mobile App powered by FINBIT,

i) PDF bank statement downloaded from your netbanking

ii) Image of your updated passbook of your bank account

iii) Image of copy of the bank statement collected from bank with seal and signature of the bank on the bank account statement.

No, 3 months minimum income is mandatory for you to apply for a loan on Lendplus India Platform.

No. You need to apply for the PANCARD with the issuing authority. Once you have a PANCARD issued in your name, you can apply for a loan on our platform thereafter.

You need to upload image of the document and your Selfie with the document that you are submitting as your KYC. Image of the original document should be clearly visible for us to verify and process your loan application. Therefore, without the original copy of your KYC, we will not be able to apply for a loan on Lendplus India platform.

Currently we are not present on Apple Store. You need an Android based Mobile phone to download our mobile application, link to which is also available on our website www.lendplus.in

Customer Care number displayed on www.lendplus.in is not a Toll Free Number.

No, it cannot be changed.

No, it cannot be changed.

Yes, it can be changed. You can send an email at[email protected]or call us at our inbound number +91 9513310814 and request the change.

Yes, it can be changed. You can send an email at[email protected]or call us at our inbound number +91 9513310814 and request the change.

Yes.

For the Auto-debit to be processed successfully, it is initiated one calendar day prior to the due date. Once the manual payment is made, required notification is sent for cancellation of Auto-Debit. If for any reason Auto-Debit is processed even after making the manual payment, please notify us at[email protected]or call us at +91 9513310814. We will process the refund amount within 1 to 2 business days.

No.

You can send an email from your registered email id to [email protected] along with correct image of your documents to be uploaded.

Loan Limit and tenure is approved for our customers as per our internal credit policy. We can share the exact details post your loan application has been received.